Satisfaction and Price Match Guarantee
Satisfaction Guarantee and Return Policy
If you are unsatisfied with an item (other than wholesale bulk lots) for any reason, return it within 30 days of purchase in new, unworn, and unwashed condition with original tags attached for a full refund of the purchase price (excluding shipping). We apologize that we cannot do exchanges and offer refunds only.
Holiday purchases made between November 15 and Christmas may be returned up until January 15.
Underwear is NOT returnable.
All returns must have a return authorization (RA) number, must be returned directly to us, and must be requested through our easy online return form. Please allow 10 business days for your credit to process.
110% Lowest Price Guarantee
Customers shop at The Deal Rack for great deals and expect to get unbeatable prices. We know that and go so far as to guarantee it on our clearance prices. We will not be beat on price for any item in the Clearance Deal menu.
If you find a lower price (including shipping) for a Clearance Deal item at another retail store – online or not – that is in stock, we will match it and give you an EXTRA 10% off. That’s a 110% price match guarantee! All you have to do is contact us and tell us about it. The item must be new and in the same size, color, and order quantity and we must verify the match.