Returns
Information
Return Policy
If you are unsatisfied with an undecorated item for any reason, return it within 30 days of purchase in new, unworn, and unwashed condition with original tags attached for a full refund of the purchase price (excluding shipping). We apologize that we cannot do exchanges and offer refunds only. For the good of public health, underwear is NOT returnable.
Holiday purchases made between November 15 and Christmas may be returned up until the later of 30 days from purchase or January 15.
For our decoration Guaranteed Right benefit, please read the details or contact us.
Please complete the form on this page and we will respond with instructions for sending back your return.